Accessibility Statement
Our Commitment
RestoPros of Central Maryland wants every visitor, including people who use assistive technology, to be able to find information about our water, fire, mold, and biohazard restoration services and get in touch with us when they need help. We are working to align this website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which is the standard most widely used to measure digital accessibility.
What We’re Doing
Our site is built with semantic HTML structure, descriptive link text, and labeled form fields so that screen readers and other assistive technology can interpret the page content correctly. We aim for color contrast that remains readable for visitors with low vision, keyboard-only navigation for people who don’t use a mouse, and text that resizes cleanly without breaking the layout. Images that convey meaningful information are given alt text describing their content.
Accessibility isn’t a one-time project. As we add pages or update existing ones, including this site’s service and location pages, we review them against the same WCAG 2.1 AA checkpoints and correct issues as they’re identified.
Known Limitations
No website is perfect, and portions of ours may not yet fully meet every success criterion, particularly in older content or third-party embedded tools (such as review widgets or mapping features) that we don’t control directly. Where we’re aware of a gap, we prioritize fixing it or providing an alternate way to get the same information, such as calling our office directly.
If You Run Into a Problem
If you use assistive technology and find a page, form, or feature on this site that’s difficult to access or use, we want to hear about it. Please tell us:
- The page URL or a description of where you ran into the issue
- What assistive technology or browser you were using
- What you were trying to do
You can reach us by email at [email protected] or by phone at (240) 261-1639.
We’ll acknowledge accessibility reports promptly and work to address confirmed issues within a reasonable window, generally within a few weeks depending on the scope of the fix. If a particular page or feature isn’t accessible to you right now, we’re glad to take your information over the phone and help schedule an estimate or answer questions about water damage, fire damage, mold, or biohazard cleanup services the same way we would through the website.
Feedback Beyond Accessibility
This statement covers the accessibility of restopros-centralmaryland’s website itself, not the condition of a property or the scope of restoration work, which is addressed directly with our team during an on-site visit. If you have general feedback about the site that isn’t related to an access barrier, we still welcome it through the same contact channels above.